Read before this
Read these direct prerequisites in order. Each guide lists any earlier context it assumes.
Decide who the learner should hear and see
A trainer wants a presenter to introduce a policy, followed by a narrated screen demonstration. Choose the voice and presenter for the spoken explanation and review a representative passage before completing the lesson.
If the instructor’s voice is already correct and the request is for background music, change the soundtrack instead of the presenter. Change the soundtrack.
Watch two presenters take turns in a product Q&A
Before you start
Decide the spoken language, tone, and whether you want an on-screen presenter. Prepare pronunciations for names and specialist terms. Use only custom voice recordings and face images you own or have permission to use. Available voices and presenters depend on the selected model and your account.
Choose a voice in ngram
On Home, choose Prompt to video, then use Voice and Presenter in the video setup. You can keep Auto for a voice, choose No voiceover, or select from the voices available to your account. Presenter choices depend on the selected model.
Review the credit estimate for your selected settings before creating. Available voices and presenter choices depend on the model and your account. Custom voice and custom face creation have their own plan limits in the linked guides.
- Open Home and choose Prompt to video.
- Choose Voice to search, filter, and preview available voices; select one or keep Auto.
- Choose Presenter to select an available avatar, keep Auto for ngram to choose one, or choose No avatar when you do not want a presenter.
- Review the selections in the video setup, then choose Create video. Review the proposed plan before approving production.
Choose Conversation for a scripted exchange
For a scripted discussion between two or more on-screen avatars, choose Conversation under Start from a style and use Opus 5.5. Keep Presenter and Voice on Auto so ngram chooses the cast and voices. Describe the speaking roles and approved facts in Video brief, then review the speakers and dialogue before approving the plan.

Follow the complete Conversation video guide
After creation, open Video settings in the active conversation to change the voice or presenter for a later revision, then send the suggested change request. Check the credit estimate before sending. Review pronunciation and narration in the result, and ask for a correction in chat if needed.
Check the finished video
Play the opening and a section with names or specialist terms. Check the language, pronunciation, delivery, and which speaker says each line. For Conversation videos, check each speaker separately.
Correct a voice or pronunciation
- Open the project conversation and identify the scene or timestamp that needs a change.
- For a voice or presenter change, open Video settings, choose the new selection, and review the suggested change request. For pronunciation or language, describe the correction in chat, including the exact words and intended pronunciation.
- Review the credit estimate before sending the request, then play the affected scene in the new result.
- If the same problem remains, contact Support with the project URL, affected timestamp, intended voice or language, and visible error.
Custom voices and faces
Use Create voice in the Voice panel to set up a custom voice when your plan includes it. See the custom voice and custom face guides below for preparation and plan requirements.
Emphasize words behind a presenter
Choose Depth Captions for a large on-screen presenter, or upload your own talking-head recording and request the effect. Name the key words to emphasize and the source speech to keep. Ordinary captions stay separate and can be turned on when wanted.
Voice and language FAQ
Keep going
Create, preview, use, and remove custom voice models with current plan limits.
Create, use, and remove custom presenter faces with current plan limits.
Use Auto to cast a two-avatar Q&A, approve its dialogue and review the result.
Change captions, background music, narration, and sound-effect settings.
Choose a localized video, replacement voice track, or transcript workflow.
Choose the right help channel and include useful, privacy-safe diagnostic details.