Choose a voice and avatar

Use this when

Use this guide when you need to choose or change a narration voice, language, accent, pronunciation, avatar, or two-speaker setup. It also helps when the finished result uses the wrong voice or language, or a voice preview will not play.

This guide does not translate an existing uploaded video or repair a missing audio track. Use the translation guide for localized source media and the music, voiceover, and captions guide when expected audio is absent.

Before you start

Decide the spoken language, regional delivery or accent, tone, and whether the video needs an on-screen presenter. Prepare approved pronunciations for names and specialist terms. Use only custom voice recordings and face images you own or have explicit permission to process.

Choose narration

Open the Voice control under the Home prompt to browse and preview available voices. Compare the live choices by spoken language, regional delivery or accent, tone, pacing, and audience—not only the voice name. For a difficult name or term, expand the pronunciation field, enter the intended pronunciation, and play its preview before generation. The catalog changes over time, so use the voices visible in your account.

Use an avatar

Avatar video types add a visible presenter. Select the avatar and voice together so the delivery suits the presenter and content. Some workflows also support a screencast with an avatar.

Create a two-speaker conversation

When the conversation or multi-speaker option is visible, configure exactly two speakers and assign a voice to each. Avatar versions also require two presenter choices. Review speaker ownership throughout the script so lines, voices, and faces do not swap between scenes.

Custom identity assets

• Premium includes one custom voice and one custom face/avatar slot.
• Ultimate includes unlimited custom voices and faces/avatars under the current plan configuration.
• Free and Basic do not include custom identity creation.
• Use only recordings and photos you own or have explicit permission to process.

Credits and availability

Voice and avatar costs can depend on the plan, generated duration, and current configuration. Review the live estimate or Usage page rather than relying on an old fixed credits-per-second claim.

Choose and verify the voice

1. Open Home and add the prompt and approved sources.
2. Choose the relevant creation setting and leave unrelated controls at their defaults.
3. Open Voice, preview the chosen voice, and review its language and delivery alongside the mode, duration, aspect ratio, models, and displayed credit estimate.
4. Create a representative first version and replay the opening and a terminology-heavy section to verify the selected voice, language, accent, pacing, pronunciation, and presenter.

Expected result

The generated narration uses the selected voice and spoken language, approved terms are pronounced as previewed, and any avatar or second speaker keeps the intended voice and lines. The finished preview should match the setup you reviewed before generation.

If the voice, accent, or language is wrong

1. Preserve the current render and record the first affected scene or timestamp. Confirm whether the problem is the selected voice, spoken language, pronunciation, or speaker assignment.
2. Preview the intended voice or pronunciation again. For an existing video, ask chat for the exact voice or language change; for one wording change, use Edit → Script.
3. After reviewing the displayed credit estimate, apply the change once to the smallest useful scope and replay the affected scene.
4. If the same wrong voice, language, pronunciation, or speaker assignment remains, do not regenerate again; contact Support.

Contact Support after one failed voice correction

Stop after one targeted correction when previews fail, the Voice control is unavailable unexpectedly, or the finished video still uses the wrong voice, language, pronunciation, or speaker. Send Support the project URL, approximate time, affected scene and timestamp, selected and actual language or voice, visible error, browser, whether you retried once, and whether Usage shows a credit change.