Turn Help Articles into Video Walkthroughs
Paste a help center article or knowledge base entry. ngram converts instructions into a branded video walkthrough with step-by-step visuals and captions.
- Paste any help article and get a video walkthrough in under 5 minutes
- AI converts numbered steps into visual scene sequences
- Embed the video directly in your help center alongside the article
help article to video
Paste article
Any help center or knowledge base content
Step-by-step
AI converts instructions into visual walkthrough
Under 5 min
Article to branded support video
Trusted by teams at
To convert a help center article to video, paste the article text into ngram. The AI identifies instruction sequences, numbered steps, and FAQ-style answers, then builds a storyboard where each step becomes a visual scene with callouts and captions. Review the walkthrough and export a branded video you can embed in your help center.
Customers skip your help articles and open tickets instead
Your help center has 200 articles covering every feature and workflow. Support still answers the same 20 questions every week. Customers search the help center, see a wall of text, and click 'Contact Support' instead of reading the answer that is right in front of them.
ngram turns any help article into a branded video walkthrough in under 5 minutes.
How it works
Paste the help article
Copy the article text from your help center, knowledge base, or CMS. Or paste the public URL.
ngram identifies steps and structure
The AI finds numbered instructions, FAQ answers, and procedural content, then plans a visual walkthrough with one scene per step.
Review the video walkthrough
See each step as a scene with callouts and captions. Adjust emphasis, trim sections, or add missing context.
Export and embed
Download in 16:9 for the help center or 9:16 for in-app tooltips. Embed directly in the article.
Who is this for
When to use this
Support keeps answering the same question and wants to embed a video answer in the help center
→ Paste the help article, ngram creates a visual walkthrough, embed in the knowledge base
View use caseCS team onboards 50 new customers per month and wants video guides for each setup step
→ Paste each help article, get branded video walkthroughs for the onboarding sequence
View use caseProduct shipped a new feature and needs a help video before launch
→ Paste the help article draft, export a branded walkthrough video in 5 minutes
View use caseWhat goes in, what comes out
Source input
Help Center Article or Knowledge Base Entry
Size limit: Up to 5,000 words per article
Articles with numbered steps, clear headings, and procedural instructions produce the best video walkthroughs. FAQ-style articles with short answers also convert well.
Output
Length: 30 seconds to 5 minutes
Formats
Resolutions
Export as
How ngram compares to Loom, Scribe, Tango
| Feature | ngram | Manual | Loom, Scribe, Tango |
|---|---|---|---|
| Time to finished video | Under 5 minutes per article | ||
| Update turnaround | Re-convert in 5 minutes when article changes | ||
| Visual consistency | Branded scenes, consistent style across all articles | ||
| Step documentation | Video walkthrough with captions per step | ||
| Multi-format export | 16:9, 1:1, 9:16 from one article | ||
| Live UI demonstration | AI-generated scenes from article text |
Help center article to video conversion turns written support content into visual walkthroughs that customers prefer to watch over read. Customers who skip a 500-word article will watch a 90-second video. Support teams that add video to their top 20 articles see measurable ticket deflection because customers find and consume the answer before opening a ticket.
How ngram converts help articles
Paste the article text and ngram identifies instruction sequences, numbered steps, and FAQ-style answers. It builds a storyboard where each step becomes a visual scene with callouts and captions. The result is a guided walkthrough that follows the article's structure without requiring product screenshots or screen recordings.
Reducing support volume with video
Video help content reduces repeat tickets for how-to questions. Articles with embedded video see higher completion rates than text-only articles. For support teams handling 1,000 or more tickets per month, converting the top 20 articles to video can deflect 10-15% of incoming volume by giving customers the answer in a format they consume.
Keeping help videos current
Help articles get updated when the product changes. Screen recordings go stale the moment a button moves or a menu changes. With ngram, updating a help video takes 5 minutes - paste the updated article, review the new storyboard, export. The video stays in sync with the written documentation without a re-recording cycle.
When to use article-to-video vs screen recording
Use article-to-video when you want branded, consistent walkthroughs produced from existing written content. Use screen recordings when showing the real product interface with live clicks matters more than visual polish. Both reduce support tickets - article-to-video is faster to produce and easier to update at scale.
Ready to turn your help articles into video?
Paste any support article and see the walkthrough storyboard in seconds. No video editing experience needed.
No credit card required - Works with any help center content