Read before this
No earlier guide is required. You can start with this article.
Use this guide when
Use this guide when you are comparing plans, asking how much a video may cost, estimating how many videos you can create, looking for a free trial, or checking when credits reset. There is no fixed videos-per-plan number because cost changes with the operation, model, duration, and media generated. Review the estimate shown before a generation for the closest answer to a specific project.
Before you start
Open Account & Settings, then Billing & Pricing. Confirm the active account or team before comparing the current plan, balance, billing interval, or available change. The values shown at checkout remain the final price and currency source.
Current plan summary
- Free: 600 one-time credits, no credit card, and 720p exports with a watermark. Free is the evaluation path; there is no separate time-limited trial.
- Basic: $29 monthly; 3,000 credits per month; 720p exports without the Free watermark.
- Premium: $59 monthly; 10,000 credits per month; up to 1080p; one Brand Kit, custom voice, and custom face/avatar.
- Ultimate: $299 monthly; 50,000 credits per month; up to 4K; unlimited Brand Kits and custom identity assets; team access.
- Enterprise: custom quotas, export quality, and contract terms. Contact Sales for the current offer.
Annual billing
The current annual option shows a 20% effective discount: Basic $23.20, Premium $47.20, and Ultimate $239.20 per month when billed annually. The full year's credits are granted upfront rather than in monthly installments. Always use the live Billing page as the final price and currency source.
Top-up packs
- Free: 1,000 credits for $40.
- Basic: 1,000 credits for $20.
- Premium: 1,000 credits for $15.
- Ultimate: 1,000 credits for $10.
- Purchased top-up credits do not expire.
Rules that apply across plans
Unused monthly credits on paid plans carry forward for one additional billing cycle. Free credits are a one-time starter allocation, and annual-plan credits remain available until renewal. Monthly and annual subscriptions renew automatically unless canceled before renewal. Refund eligibility is reviewed case by case and is never guaranteed. Taxes, currency, and Enterprise terms depend on checkout or contract.
A safe first pass
- Open Account & Settings → Billing & Pricing and confirm the active account or team.
- Compare the plan allowance and export quality with the estimate for the work you want to create.
- Choose Monthly or Annual only after checking the price and when the change takes effect.
- After a purchase or plan change, verify the plan name, balance, and next billing date before closing the page.
What you should see
Billing & Pricing should show the current plan, available credits, billing interval, and next applicable renewal or change. Usage shows what individual operations consumed. If the plan or balance does not update, refresh Billing once and verify the active account or team; do not repeat a purchase. Contact Support with the time, visible status, and non-sensitive invoice or receipt reference when the result still does not appear.
Plans and pricing FAQ
Keep going
Understand credit estimates, reservations, charges, plan grants, top-ups, and auto top-up.
Use the current Usage page to understand credit activity and investigate unexpected charges.
Use current Account, Preferences, Billing, Usage, Integrations, Voice, and Faces settings.
Cancel or change a plan, manage a paused subscription, and download billing records.
Prepare a billing or credit-review request without assuming a refund is guaranteed.