Terms and Conditions

1. Acceptance of Terms

Welcome to ngram. These Terms and Conditions ("Terms") govern your access to and use of the ngram website at www.ngram.com and our AI-powered video creation platform (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service.

ngram is operated by Ngram, a California corporation ("we," "us," or "our").

2. Description of Service

ngram is an AI-powered video creation platform that enables users to create professional videos from ideas, documents, links, or screencasts. Our Service handles research, storyboarding, scripting, voiceover, and editing to produce polished, on-brand video content.

3. Account Registration

To use certain features of the Service, you must create an account. You agree to:

• Provide accurate and complete information during registration
• Maintain the security of your account credentials and not share them with others
• Notify us immediately of any unauthorized access to your account
• Be at least 13 years of age to create an account and use the Service

You are responsible for all activities that occur under your account.

4. User Responsibilities and Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service to create content that is illegal, harmful, defamatory, obscene, or infringes on the rights of others
• Upload or distribute malware, viruses, or other harmful code
• Attempt to gain unauthorized access to our systems or other users' accounts
• Use the Service to generate spam, misleading content, or deceptive media
• Reverse engineer, decompile, or attempt to extract the source code of the Service
• Resell, sublicense, or redistribute the Service without our written consent
• Use the Service in any way that could damage, disable, or impair the Service

5. Content Ownership

6. Intellectual Property

The Service, including its design, features, AI models, software, and underlying technology, is owned by ngram and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or create derivative works based on the Service without our express written permission.

"ngram" and our logo are trademarks of Ngram. You may not use our trademarks without our prior written consent.

7. Payment and Billing

Certain features of the Service require a paid subscription. By subscribing to a paid plan, you agree to:

• Pay all fees associated with your chosen plan at the rates in effect when incurred
• Provide valid payment information and authorize us to charge your payment method
• Accept that subscriptions will automatically renew unless cancelled before the renewal date

Prices are subject to change with notice. We will notify you of any price changes before your next billing cycle.

8. Refunds

We offer pro-rated refunds for paid subscriptions. If you cancel your subscription, you may be eligible for a refund based on the unused portion of your subscription period. Refund requests will be processed within 10 business days.

To request a refund, please visit our contact page.

9. Termination

You may terminate your account at any time by contacting us or using the account deletion feature in your settings. We reserve the right to suspend or terminate your access to the Service at any time, with or without cause or notice, including if we believe you have violated these Terms.

Upon termination, your right to use the Service will immediately cease. For paid users, content ownership provisions in Section 5 will survive termination.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or secure. AI-generated content may contain errors or inaccuracies, and you are responsible for reviewing and verifying all content before use.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NGRAM AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

Our total liability for any claims arising from these Terms or the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless ngram and its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, or expenses (including reasonable attorney's fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in California.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the modified Terms.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Contact Us

If you have any questions about these Terms, please visit our contact page.