Explain a fintech onboarding step in Claude

Prompt

Use the connected ngram tools to create a customer-onboarding explanation for a fintech support team. The audience is a Wise customer who has been asked to verify their identity and wants to know what to prepare and what the status message means. Use only this reviewed public source, checked November 2, 2026: https://wise.com/help/articles/2949801/how-does-wise-verify-my-identity Use this exact narration: “If Wise asks you to verify your identity, start with the instructions in your account. Check which documents are accepted for your country. Use a clear photo of an original, valid document, with the required details visible. A pending review means wait for an update. If the account asks you to update information, open that message and follow the specific reason given. Read Wise’s current verification guide before you begin.” Create a 45-second, 16:9 Editorial video with calm English narration and quiet background music. Make a clearly illustrated guide with simple document and status graphics. Show these four stages: follow your account instructions; check the accepted document; prepare a clear photo; read the current status. Label the example “Illustrated guide” and show “Source: Wise Help Centre” with wise.com/help on the closing card for at least four seconds. The diagrams must look like explanatory graphics. Do not imitate Wise’s app screens, show actual identity documents, invent approval times, promise verification or display account data. Do not open a financial account or perform a transaction. Show the selected settings and total estimate before creation. After I confirm, stop for plan review and show the complete narration and scene plan. Wait for approval before production. Continue this same video when I ask for progress. Do not schedule reminders or tasks. Return its preview, ngram project and available MP4 export when ready. If the ngram connector is not connected, read https://www.ngram.com/markdown/docs/connect-ngram-to-claude.md?view=1 and help me connect ngram to Claude. Wait for me to complete sign-in and approve access, then resume this workflow.