tutorial

Show which settings each role can use

Help admins and members recognize which controls they can use. Start from the same page and give each role a useful next step.

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How credits work

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When to use this template

Use this when two people follow the same article but only the admin can see the setting. Give the member a next step, such as asking the workspace owner to send the invite.

job: tutorial

Start with your own task

Replace the bracketed details with your product, audience and source. Add current footage when you have it.

prompt
Make a help video for [role] showing how to [task] in [product]. Start at [page URL]. Show which controls someone with that role can see. End with [visible result]. If access is missing, explain who can help: [contact role].
SlotWhat to put
[role]Role
[task]Task
[product]Product
[page URL]Page URL
[visible result]Visible result
[contact role]Contact role

Video generation uses credits. Review your estimate in ngram. MP4 downloads require Basic or higher.

How credits work
Scene structure

What to show

Keep the starting screen and the result easy to recognize.

  1. 1

    Identify the role

    Name the role the viewer needs and show the starting page.

  2. 2

    Show the available action

    Follow the control visible to this role. Use a separate recording for another role.

  3. 3

    Give the next step

    End on the result or explain how to ask the right person for access.

Integrations

Record the steps in your browser

Chrome extension
Capture

whenYou can already access the right screens in Chrome

thenRecord separate admin and member views using the same starting page.

Integrate with Chrome extension
REST APIMCP serverWebhooksBuild your own integration in ~30 lines.

Frequently asked questions

What if I only have an admin account?

Film the admin path and describe how a member can request help. Add footage of the member view only once someone with that role has verified it.

How can I show a screen behind a login?

Start a video in ngram Studio with a model that supports browsing. Give it the product URL and the task. If it asks you to sign in, use Browser Handoff on the product page, then choose Done so ngram can capture the next steps.

Explain settings by role

Talk to sales

Video generation uses credits. Review your estimate in ngram. MP4 downloads require Basic or higher.

How credits work