CS QBR Video

QBR videos that reach every stakeholder not just attendees

Live QBR meetings only reach who shows up. Create video summaries that spread value realization across the entire buying committee. Renewals become easier when everyone sees ROI.

Try example prompts

"Only 3 people showed up to the QBR. The CFO who controls the budget wasn't there."

“

You're a Customer Success Manager.
Quarterly Business Reviews are your chance to demonstrate value, strengthen relationships, and secure renewals.
But QBRs have a problem: attendance.

Getting multiple stakeholders on a call is hard.
The executives who control budget are always busy.
The end users who see daily value don't have political pull.
Your champion attends, but they can't convey everything to the people who matter.

”

72% of executives say data overload stops them from deciding

25+ slides in typical QBR decks that cause 'death by PowerPoint'

3-5 stakeholders you need aligned, but rarely all attend

Top 3 retention practice: QBRs (per Gartner for B2B accounts)

Every QBR that doesn't reach decision-makers is a renewal at risk.

From "I'll summarize for my boss" to "watch this 3-minute video"

The Old Way

Before ngram

  • You schedule a QBR for your enterprise account. Ten stakeholders are invited. Three show up. Your champion, a manager, and someone from IT. The VP and CFO have conflicts.
  • You present 25 slides to the three attendees. They nod along. Your champion takes notes to share later. The summary email to the VP includes bullet points that strip out all the context and impact.
  • Renewal comes up. The VP doesn't remember the value. The CFO asks 'what are we getting for this spend?' Your champion tries to explain. They can't articulate ROI like you can. The renewal becomes a negotiation instead of a formality.
The ngram Way

After ngram

  • Same QBR, same attendance challenges. But this time you also create a 3-minute video recap. You walk through the key metrics, show the ROI achieved, and preview what's coming next quarter.
  • Your champion sends it to the VP and CFO: 'Watch this before our renewal discussion.' They watch it at their convenience. They see the value in your words, with your data, in your voice.
  • Renewal conversation starts with 'I watched your QBR video, the ROI is clear.' No explanation needed. No value lost in translation. Every stakeholder understood what they needed to understand.
The Numbers Don't Lie

Stakeholder reach

Only attendees
Entire buying committee

Value communication

Lost in translation
Your words, every time

Executive engagement

Second-hand summary
Direct video consumption

Renewal readiness

Value needs re-explaining
ROI already understood

QBR impact from quick video summaries

Ngram transforms your QBR highlights into polished video summaries that reach every stakeholder who matters.

1

Record a QBR highlights video

Walk through the key slides: metrics achieved, ROI realized, wins from last quarter, priorities for next quarter. Ngram polishes your walkthrough with professional formatting and your branding. A 15-minute presentation becomes a 3-minute executive summary.

2

Or create stakeholder-specific versions

Record different angles for different audiences. Executive summary focused on ROI for the CFO. Feature adoption recap for the end users. Roadmap preview for the technical team. Ngram helps you tailor the message to each stakeholder.

Most popular

Either way, your QBR reaches everyone who matters. Value realization spreads, renewals strengthen, expansion opportunities emerge.

What changes when cs qbr video take minutes

Reach the full buying committee

Live meetings only reach attendees. Video reaches everyone. When the CFO watches your QBR summary, they understand value directly from you. No more relying on your champion to explain ROI on your behalf.

Renewals become easier

Renewal negotiations are hard when stakeholders don't remember value. Video QBR summaries refresh their memory before the conversation starts. When everyone already understands ROI, renewal is a formality.

Expansion conversations start naturally

QBR videos don't just protect revenue, they grow it. When executives see value clearly, they ask about expanding. A video summary that shows ROI achieved opens doors to conversations about doing more.

Strategic calls, not status reports

When stakeholders have watched the video summary before the live call, you skip the presentation. The meeting becomes strategic discussion: future plans, new use cases, expansion opportunities. Time is used better.

Raw recording → polished video in 3 steps

1

Drop in what you have

30 seconds

Upload a screen recording, paste a URL, or add a feature doc. ngram works with whatever's already on your hard drive. No special prep required.

2

Review before it renders

2 minutes

ngram shows you the script and storyboard first. Don't like something? Edit it in plain English: "Make the intro shorter" or "Add a zoom on the pricing section." You stay in control—without learning a timeline editor.

3

Export everywhere

instant

One click: 16:9 for your website, 1:1 for LinkedIn, 9:16 for mobile. Captions baked in. Brand kit applied. Ready to send.

Built for cs qbr video, specifically

Smart Zoom

Highlight ROI metrics that matter

Automatic zoom on charts, KPIs, and data points draws executive attention to the numbers that prove value. No more hoping they notice the important metrics buried in a slide deck.

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1

Auto-Cut

Executive summaries that get watched

Automatically removes transitions, pauses, and slide-building animations. Your thorough QBR becomes a focused 3-minute executive summary. Busy stakeholders appreciate brevity. Short videos get watched.

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2

Auto Captions

QBRs that work in any context

Executives watch in between meetings, during lunch, on flights. Accurate captions ensure your QBR summary lands whether they can turn on audio or not. Accessibility expands your reach to every stakeholder.

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3

Brand Kit

Professional reviews build trust

Your branding applied automatically. Consistent, professional presentation reinforces that you're a partner worth continuing to invest in. Details matter when renewal decisions are made.

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4

Multi-Format Export

Share wherever stakeholders are

Export for email, Slack, deal rooms, and internal presentations. Same QBR summary optimized for every channel. Reach stakeholders wherever they consume content.

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5

“But will it work for my situation?”

Still have questions?Get in touch →

The old way vs. the ngram way

Ngram QBR Video

Stakeholder reachEntire buying committee
Executive engagementWatched on their time
Value communicationConsistent and clear
Time to create15-20 minutes
Renewal impactStrong (everyone informed)

Live Meeting Only

Stakeholder reachAttendees only
Executive engagementIf they attend
Value communicationGood (if present)
Time to createHours preparing slides
Renewal impactDepends on attendance

Slide Deck via Email

Stakeholder reachForwarded, rarely opened
Executive engagementSkimmed at best
Value communicationLost in translation
Time to createSame slides, different format
Renewal impactLimited
Ready?

Stop letting QBR value die with
poor attendance

Create QBR videos that reach every stakeholder. Spread value realization across the buying committee. Make renewals easier and expansion natural.

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