Cost Management Insights: SG&A Expenses for Cisco Systems, Inc. and ServiceNow, Inc.

Navigating SG&A Expenses: A Tale of Two Tech Giants

In the ever-evolving tech landscape, effective cost management is crucial for sustained growth. Cisco Systems, Inc. and ServiceNow, Inc. offer a compelling study in contrasts over the past decade. From 2014 to 2024, Cisco's Selling, General, and Administrative (SG&A) expenses have shown a steady increase, peaking at approximately $13.2 billion in 2024, marking a 15% rise from 2014. Meanwhile, ServiceNow's SG&A expenses have skyrocketed, growing over tenfold from $437 million in 2014 to nearly $4.8 billion in 2024. This dramatic increase underscores ServiceNow's aggressive expansion strategy in the competitive cloud computing market. While Cisco's expenses reflect a mature company's stable growth, ServiceNow's figures highlight its rapid scaling efforts. These insights reveal how each company navigates its unique challenges and opportunities in the tech industry.