Operational Costs Compared: SG&A Analysis of ServiceNow, Inc. and Infosys Limited

A Comparative Analysis of SG&A Expenses: ServiceNow vs. Infosys

In the ever-evolving tech industry, operational efficiency is key to maintaining a competitive edge. This analysis delves into the Selling, General, and Administrative (SG&A) expenses of two tech giants: ServiceNow, Inc. and Infosys Limited, from 2014 to 2023. Over this period, ServiceNow's SG&A expenses surged by over 850%, reflecting its rapid expansion and aggressive market strategies. In contrast, Infosys exhibited a more stable growth pattern, with a 51% increase, indicative of its steady operational approach. Notably, in 2023, ServiceNow's expenses were nearly 2.5 times higher than those of Infosys, highlighting its significant investment in scaling operations. However, data for Infosys in 2024 is missing, suggesting a need for further updates. This comparison underscores the diverse strategies employed by these companies in navigating the competitive landscape of the tech industry.